We take automatic daily server backups for our Hosting and Reseller services. However, these backups are for possible system failures. The backups that can be shared with customers are in the form of weekly account-based backups. Customers are absolutely obligated to take their own backups. Our company may share backups with customers on an initiative basis, based on good faith.
In case of problems that may arise from hardware or software in Hosting, Reseller, and SEO Reseller Servers, the service owner is responsible for their own backup. Our company is never responsible.
Backups are valid for sites that do not exceed 5 GB. Since sites over 5 GB will be outside the scope of backup, our company can never be held responsible for problems that may occur on these sites. The customer is responsible for taking their own backup.
Websites exceeding 5GB are only backed up monthly, and there is no data guarantee. Hostider performs the backup service only to prevent systematic problems. Although the responsibility for backup belongs to the customer, Hostider cannot be held responsible for any data loss.
Backups of terminated, canceled services are deleted along with the account. They cannot be recovered.
We take weekly server backups for our VPS and VDS services. However, these backups are for possible system failures. Our company may share backups with customers on an initiative basis, based on good faith.
Our company is not responsible for any errors that may occur in the backups. Since backups in virtual server services are taken on a server basis, not a site basis, a single site's backup cannot be restored. The customer must perform their own backup.
No backup service, whether paid or free, is offered for our physical server services. The responsibility for taking and storing backups is 100% the customer's responsibility.
Accounts that have passed the due date by 7 days are deleted from the servers, regardless of the account type. Since the accounts belonging to the service canceled due to the expired payment period (including backups) will be deleted from the servers, customers can never request a backup at the end of the service period. For this reason, our company is absolutely not responsible and cannot be held responsible for any possible data loss.
Turkey (Türkçe)